Support and advice

Accessibility is a team effort involving many sectors and stakeholders. My job can be to guide you through what can be a long and complicated process.

Whether on-site or remote, here are the main services I offer.

  • Work in English or French
  • Agile or waterfront methodologies
  • Short or long term projects
  • Study of development environments
  • Recommendations for improvements
  • Integrating accessibility into web processes
  • Building and updating a maturity model (how moving accessibility from the product level to the enterprise level)
  • Long-term strategy
  • Creation of an accessibility-friendly ecosystem
  • Create and monitor product improvement roadmaps
  • Accessibility audits of products (web, applications, documents)
  • Create and update VPATs
  • Escalation and tracking in Jira (or other systems)
  • Support developers, UX, QA, PO, PM, etc.
  • Customer support
  • Design and conduct web accessibility training (training: customer, business unit, web designer, integrator/developer, QA)
  • Development statistics for design and development teams
  • Writing technical documents
  • Documentation database in Confluence
  • Course materials
  • Technical case studies
  • Technical and legislative monitoring